Management Practice Recent Posts

The Project Audit Process

The process of carrying out a project audit starts with initiation. In this activity a meeting with the prime stakeholder is held where the scope of the audit is agreed, a list the questions that need to be answered is drawn up and basic facts about the project such as scale, locations, goals, history, and progress to date are garnered. The output of the initiation is a plan of attack of the audit.

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What is leadership in a crisis

These days, you get dozens of results by searching for “leadership” and “economic crisis” on Google. The same happens when searching for “leadership” and “downsizing”. The general consensus is clear: during challenging times, individuals look to their leaders for inspiration, guidance and reassurance. But leaders are also the first to be blamed when things go wrong and people start losing their jobs.

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Get a service level agreement organised

The success of the Service Level Agreement (SLA) is also observed closely by your staff. We have seen in our outsource work that staff notice only too well whether their original employer is getting value or just being ‘ripped off’ and often have great fun when it does go wrong. This keen appraisal of how it works in practice impacts upon their own motivation and their relationships with both you and the outsource organisation. This excerpt from an interview gives an indication of how staff can view the situation:

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