Outsourcing is becoming more sophisticated and has a role in improving heathcare despite the hysterical reaction we often see to any form of private involvement in the NHS. More advanced heathcare systems have been using services such as x-ray analysis, the subject of this FT video, for years to great effect. Concentrating on what is important in heathcare, better outcomes, rather than worrying about how the service is delivered – which is a supplier mentality. So no more waiting for someone to come on duty, or back from holiday, or even (as does happen to healthcare staff) back from sick leave. Instead, consultants can get results immediately pretty much during the consultation slot. This is the power of linking the world’s experts and many patients may be grateful for this, rather than waiting for the results sometimes for days and weeks.